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Telepro Super User
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Dashboard
Telepro at a glance · refreshes every 30 seconds
Total Clients
All-time
Sales Today
Submitted to form
Confirmed Today
Mandates approved
Signed Today
PandaDoc completed
Payments Success 30d
R0
Payments Failed 30d
R0
Open Tickets
High-priority highlighted
Active Staff
Total accounts
Legacy Sheet source: Google Sheet · current cycle rules from the Apps Script
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Sheet · Sales this cycle
vs 600 target
Sheet · CGM add-ons
This cycle
Sheet · Collections logged
R0
Sheet · Mediation deals
R0
Top Agents this cycle · sheet
#AgentSales
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Top Collectors this cycle · sheet
#AgentDeals
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Per-sale detail (drill-downs, source/product splits, lifecycle tracking) starts from when CRM went live on 12 May 2026. Anything before that lives only in the sheet and shows here as aggregate counts.
Sales Funnel this cycle
Member Lifecycle distribution
Top Agents confirmed sales this cycle
#AgentConfirmedCGM
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Sales
Performance across timeframes · sources · agents
Headline Numbers
Period Submitted Confirmed Signed Cancelled Conv. Rate Confirmed Value
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Sales by Source last 30 days
Sales by Product last 30 days
Daily Trend last 14 days · confirmed sales
Agent Leaderboard confirmed sales · this month
# Agent Submitted Confirmed CGM Add-ons Confirmed Value Conv. %
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Staff
Manage user accounts and roles
All Staff (loading…)
NameEmailRoleStatusCreatedActions
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Teams
Create confirmation teams, assign managers + confirmers. Managers only see their own team's stats in the Manager Portal.
All Teams (loading…)
Team Name Manager Members Status Actions
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Staff Team Assignments
Drag-free: pick a team for each staff member from the dropdown.
Staff Member Role Status Team
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PandaDoc Templates
Library of signing templates (mandates, agreements, SLAs). Add new ones with their PandaDoc UUID, link to product codes so the Confirmer Portal auto-suggests them, and toggle active.
All Templates (loading…)
Category Display Name Template UUID Product Codes Auto-send Status Actions
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Activity
Latest events across the system
Recent Activity last 100 events
WhenTypeDescriptionSale
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System
Settings and quick links to the other portals
App Settings
API Telepro · NuPay DebiCheck
Master switch for automated debit-order initiation via NuPay's API. Confirmers see the "Send via API Telepro" button when this is enabled.
Hold Cmd/Ctrl to multi-select.
Per-product merchant routing
Sets which NuPay merchant each product routes to. Thrive merchant stays manual until NuPay provisions DebiCheck for it.
Code Product Instalment Merchant